User Agreement and Return Policy

Law No. 563 on the Regulation of Electronic Commerce In accordance with Article 3 (“Law”), City&Sity reservation and Event Organization Services Inc. Introduction about (City&Sity) information can be found in the "About Us" section of our website. you can reach.
By visiting City&Sity, you accept all rights regarding the use of this site. conditions, privacy policy and all current information regarding the site. expressly accepted the laws, regulations and legislation you are counted.

Definitions

City&Sity : City&Sity, citysity.com online reservation service, mobile phones, tablets and all kinds of electronic media It refers to the City&Sity mobile reservation services used. br "User": Those who visit City&Sity and/or make a reservation. It refers to the person.
“Service”: User's ability to purchase a reservation through City&Sity represents the process.
"Service Fee": In some activities within the scope of agreements made from the User by adding it to the box office sales price of the reservation. will be collected for the services collected and provided by City&Sity. represents the price.
When you visit the City&Sity site, you can view general information about your visit. Some non-personal information may be collected and recorded. This Information includes the time and duration of your visit, the information tracked on the site. pages and sites visited just before coming to our site. Information about the site can also be found. This information is only available on the site To measure activity, to generate ideas to improve our site and To speed up your transactions on the site is used. Our site is open to all visitors. However, there are some programs that are open only to members' viewing and participation. Also includes sections. Opinions about news and sections on the site reporting, participating in interactive surveys, tests and competitions are the main ones. You must log in to use these sections. will be required.

Protection of Personal Data

City&Sity Information About the Protection of Personal Data You can access the notification from the Personal Data Protection link.

Provided Content and Other Site Links

Some parts of the content and events offered by City&Sity All contents, third parties and organizer companies is provided by. Opinions, advice, opinions expressed on the site The author or provider of services, suggestions or other content is a third party In cases where there are individuals, City&Sity is responsible for the integrity of this information, is not responsible for its usefulness or accuracy.
Therefore, intellectual property made by third parties Violations are not the responsibility of City&Sity. Also, on this site There may be links to other sites. City&Sity, these websites privacy practices, content or privacy practices of third parties is not responsible for its policies and practices.

Service Fee

Service determined for City&Sity's reservation sales costs; person, institution or person to whom the reservation sale is made signed in agreement between the organization and City&Sity It is determined based on the contracts. In this case City&Sity For each reservation processed by, the reservation value service by deducting from within or from the reservation fee. fee is charged. User buys reservations from City&Sity by receiving these fees, if any, collected from the reservation fee. is deemed to have accepted the payment.

Additional Security Measures to be Applied in Payments

City&Sity ensures maximum security of payments and to be applied in payments in order to prevent malicious attempts. has established some additional security measures. Terms of use and By accepting the privacy policies, you also agree to comply with these measures. You are deemed to have done so.
According to this;
3D for all online reservations and purchases made through City&Sity Using the Secure system and making payments through this channel It is mandatory.

Relevant Institutions, Cancellations, Postponements and Refunds

City&Sity, on behalf of contracted persons, institutions or organizations, It sells reservations based on the contracts made. City&Sity, The manufacturing company guarantees the service it provides, average quality a specific warranty, including but not limited to does not give. The site and its contents are provided "as is".
Reservation sales of the contracted person, institution or organization In line with the policies and agreements made, City&Sity's the price of a reservation sold and the service, if any, It is not possible to refund the price.
An agreement has been made and reservations have been sold through City&Sity. person, institution or organization may provide the service to the User for various reasons. may not give or may postpone. Any cancellation of the service City&Sity is not responsible for the In such cases, detailed You need to contact City&Sity to get information.
Reservations not used on the day and time are invalid and City&Sity's reservation fee and service fee refund and/or It is not possible to make changes. Not used on the day and time No request can be made to City&Sity for refund of reservations. However, if the event of the relevant person, institution or organization is canceled or Information and developments to be given after the postponement, City&Sity It will be announced to the User via.
If the user is late for the event time, City&Sity is not responsible in any way for admission to the event venue. It is not.
Except for force majeure, returns can only be made through City&Sity. is not carried out. Force majeure; cancellation of the event and/or change, adverse weather conditions confirmed by official authorities, state of disaster, strike, lockout, war, terrorist acts, event technical problems at the venue and the designated time for the event. as a subsequent modification of the official “audience age group” is defined.
Accordingly, your reservation may be canceled due to force majeure or cancellation of the event. If you cannot use it for any reason other than Contact City&Sity up to 48 hours before the event time. You can pass.
Refund requests for purchased reservations must be made within 48 hours of the event. be sent via e-mail to [email protected] 1 hour before is required. Cancellation/Refund transactions can be made online and at the box office. Valid for unprinted reservations.
together with City&Sity's partners, employees or content providers, regardless of reason and duration Possible errors and unintentional negligence that may occur in City&Sity, defects or lack of knowledge to which the user is exposed. damage that may occur due to interruption or delay cannot be held responsible. All these organizations or individuals, third parties from claims of damages and losses of persons, punitive damages or does not accept liability for consequential damages.

Age limits and discounted reservations

For reservations purchased by the user through City&Sity You accept that you comply with the age rules applicable to the event. It does. The effectiveness of the reservation purchased for age limits It will be mandatory to present identification at the venue.
There must be a discounted reservation description for the event and In case of purchasing a reservation with the reservation option The user accepts and undertakes that he/she is subject to this discounted reservation. It does. For discounted reservations, the purchased reservation It will be mandatory to present identification at the event venue.

Return and Cancellation

Refunds and cancellations for sold event reservations It is not done. Postponement of the event for any reason and In case of cancellation, all responsibility belongs to the organizer company. City&Sity accepts no liability in such cases. It does not.

User Relations

City&Sity, failure, error, cancellation of any event or delay, communication interruption, computer virus, does not accept liability for any damage or loss. The user is aware of the illegal and offensive behavior of other users of City&Sity. He accepts that he cannot be held responsible for his behavior and insults. It does. City&Sity does not act in accordance with general morality and social rules. reserves the right to cancel users' memberships together, from any harm that may occur from such relationships. The user is responsible.

İletişim

When the user wants to contact City&Sity, will be able to use the specified routes.
Email: [email protected]
Address: ORTABAYIR MAHALLESİ KERİM SOKAK 3/A KAĞITHANE/İSTANBUL
Tel: 0532 570 89 85

Intellectual Property Rights

City&Sity owns copyrights, some of which belong to third parties. information and information, including text, photographs, graphics, sound and music, which are subject to copyright Contains materials. User personal use only acknowledges that it has the right to copy and agrees that City&Sity cannot make changes to the content and materials without permission, cannot copy, reproduce, publish, sell or make any illegal It cannot help you use it properly. Also User Interfering or attempting to interfere with the operation of City&Sity any device, software or method for the purpose of He also accepts that he will not use it. City&Sity, without any permission Using legal sanctions against intervention and/or implementation reserves the right.

Dispute Resolution

By using the site, the user may not have any dispute regarding the site. In case of a dispute, this dispute will be subject to the Laws of the Republic of Turkey. accepts that it will happen and that it will be resolved in accordance with these laws.
City&Sity ensures the security of its users at the highest level. constantly researching the newest and best measures to keep tries to implement effective solutions.
Our aim is to provide you with quality service in the best and safest way. is to present.